Returns

Return Requests

Return requests must be submitted within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and include its original packaging.

Please contact us before returning any item. Returns sent without prior authorization may not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your item is damaged, defective, or incorrect, contact us as soon as possible and provide your order information along with photos of the item and packaging when applicable.

We will review the issue and work to provide an appropriate resolution.

Non-Returnable Items

For hygiene reasons, personal-use items—including sleep masks, bonnets, scrunchies, headbands, and heatless curling accessories—are not eligible for return once opened, worn, or used. Items that remain unused, unopened, and in their original packaging may be eligible for return. Personalized items, final-sale items, and gift cards are non-returnable.

Return Shipping

Return shipping costs may vary depending on the reason for the return. If a return is required because an item arrived damaged, defective, or incorrect, we will provide instructions after reviewing your request.

Please do not send products back to the address shown on the original package unless specifically instructed to do so.

Refunds

Once an approved return is received and inspected, we will notify you of the status of your refund. Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Original shipping charges, when applicable, may be non-refundable.

Questions About a Return

If you have questions about a return or an issue with your order, please contact us through our Contact page. Please include your order number and a brief description of the issue so we can assist you efficiently.